June 1 Workshop: Roger Courville, “Raise Your Virtual Presentation EQ (Engagement Quotient)”

See the replay, now available.

Raise Your Virtual Presentation EQ (Engagement Quotient)

Roger Courville

The world is noisier than it’s ever been. For speakers and educators, this means getting and keeping attention in virtual presentations and classes is challenging.

The good news: Learning to transform the best of in-person engagement for online presentations isn’t hard, it’s just different.

Join Roger Courville, CSP, author of The Virtual Presenter’s Playbook, for a lively session to learn:

  • 2 huge (but avoidable) mistakes nearly every presenter makes online
  • Science-based design tweaks for complex and data-heavy slides
  • A simple framework for adapting any in-person engagement for virtual classes and presentations
  • 4 tactics you can use immediately to capture and keep attention

About the Speaker

Roger Courville, CSP has been called “The Michael Jordan of Virtual Presentations.” He’s an award-winning speaker and author who brings evidence-based tactics to transforming boring webinars. His work includes working with organizations as diverse as Pfizer, FedEx, Australia Institute of Training and Development, American Management Association, US Bank and, of course, L-TEN. And he loves habaneros.

Video Speech Contest 2020: Congratulations, John Callaghan

John Callaghan, Jim Barber, and Krishn Ramchurn were the winners in the Video Speech Contest held March 23, 2020 at Online Presenters. This official Toastmasters speech contest is a variant of the International Speech Contest for undistricted clubs, including online clubs. The video of John Callaghan’s has been forwarded to Toastmasters International, where judges will choose a worldwide winner.

Full Contest:

Winning speech: “Surviving the Storms of Life,” John Callaghan

Mimi Brown and Roger Courville Visit Online Presenters for its Webinar Contest on April 20

Professional speakers Mimi Brown and Roger Courville will visit Online Presenters as celebrity guest judges for our webinar contest on April 20. This event is not an official Toastmasters contest, and we’re bending the usual rules on anonymity of judges to give our speakers professional feedback on their online presentation skills. To attend as a guest, register here.

Mimi Brown

Mimi Brown works with individuals and organizations to amplify their communication and leadership so they can make an influential impact on the world.

With over 10 years of leadership and communication consulting and training experience, Mimi knows how to rock a platform, connect with a crowd, & have people laughing while learning.

She is the author of three books: AMP Up Your Success: 52 Tips Every Leader Should Know, AMP Up Sales: 71 Tips to Skyrocket Your Revenue and Be A Communication Rockstar: 52 Tips To Gain Connection, Skyrocket Confidence, Reduce Conflict.

Mimi’s personal highlights include being recognized as an  Elite 40 Under 40, media personality on WDIV’s show Live In the D and contestant on NBC’s, Biggest Loser.

Roger Courville

Roger Courville is the first speaker in the world to earn his CSP with a predominantly virtual business model.

Once dubbed “The Michael Jordan of Virtual Presentations,” Roger is a multi-book author, award winning writer, and multi-company entrepreneur.

His work includes working with organizations as diverse as FedEx, Australia Institute of Training and Development, American Management Association, US Bank and, of course, that little company down the street that you’ve never heard about but who does killer virtual presentations. And he loves habaneros.

Roger has been a friend of our club from its inception, when he led a free workshop (replay here) to help us attract our initial set of charter members in 2017.

To learn more about the webinar contest and how it will be conducted, read this blog post.

Webinar Contest April 20, 2020 — How it Works

Following up from our recent Video Speech contest, Online Presenters is preparing for its April 20 webinar contest (register to attend as a guest).

There are a couple of differences between the Webinar Contest and the Video Speech Contest:

  • The Video Speech Contest is an official contest covered by Toastmasters International rules. It’s essentially a version of the International Speech Contest for clubs that operate outside a district structure (as 100% online clubs do because they are not anchored to the geography of any one district).
  • The Webinar Contest (or Mini-Webinar Contest) is our own invention, designed to test skills specific to the online format.

I think of the International Speech Contest (and, by extension, the Video Speech Contest) as a 5-7 minute keynote speech. Winning speeches typically include a mix of humor, storytelling, and inspiration.

The Webinar Contest is a 6-8 minute webinar, which tests the speaker’s ability to use online presentation tools effectively, respond to questions submitted via chat, and close with a strong call to action. Think of it as a miniature webinar designed to sell the audience on a product, cause, or idea. We follow most of the usual Toastmasters contest rules and procedures, but for example have relaxed the traditional anonymity of judges to allow participation from Celebrity Guest Judges Mimi Brown and Roger Courville, who in addition to voting will give some professional feedback to contestants at the end of the event.

The rules, spelled out in a 2018 blog post, include a scoring scheme that starts with the categories from the International Speech Contest but inserts a couple of webinar-specific ones such as audience engagement and call to action.

Webinar Contest Scoring

 Max score
Speech Development15
Audience Engagement15
Speech Value15
Call to Action15
Visual15
Voice10
Manner5
Appropriateness/Correctness10
  
  
Total Possible Score100

To simulate a common webinar experience, each contestant is challenged to respond (briefly) to questions submitted via chat. Speakers have the option of monitoring the chat themselves or asking for help from the chat monitor, who will read or summarize a couple of questions submitted.

Snapshot of Sunny Fridge’s winning webinar speech from September 2018.

You can check out past webinar contests won by Sunny Fridge and Carol Prahinski for clues about what worked well in the past.

As an unofficial format, the webinar contest is “just for fun” — but perhaps something Toastmasters should consider refining and turning into an official contest format as the online environment becomes increasingly important.

Replay: How to Hold Online Meetings, a Webinar for District 47

Online Presenters members presented this workshop for District 47 (South Florida and the Bahamas), where many clubs are having to learn in a hurry how to conduct meetings online.

This workshop was led by club President Lois Margolin, DTM, a District 47 leader. The program included participation from other Online Presenters members from District 47 and throughout the world, giving a mini-meeting demonstration. David Carr, who led Online Presenters to charter in 2017, shared technical how-to tips.

Louis Magolin leads the webinar

100 people crowded into the Zoom video conference used for the event, while more watched on Facebook Live.

The webinar was simulcast on Facebook Live

Workshop Replay: Gestures for Connection – a New Look with Achim Nowak

Guest speaker Achim Nowak gave this presentation at Online Presenters on Feb. 24, 2020. The full meeting replay (including Table Topics impromptu speaking practices) is at https://youtu.be/zkH_aZHLi4g but the version shared here includes Achim’s presentation and the Q&A discussion with members and guests.

Workshop abstract: As a speaker, leader, communicator, how much do you know about your “gestural vocabulary?” Desire deepening your capacity to connect with an individual, audience, work team, or group in front of you?

There are key things to know and discover about gesturing and your energetic presence — some of which may be new to you as a Toastmaster.

Achim Nowak has been featured in the New York Times, Forbes, NPR, the Miami Herald, NBC, USA Today, the Wall Street Journal, Entrepreneur, Fast Company and as a TedX presenter. He’s the author of Power Speaking-The Art of the Exceptional Public Speaker, Infectious-How to Connect Deeply and Unleash the Energetic Leader Within, and The Moment-A Practical Guide to Creating a Mindful Life in a Distracted World.

Achim offers his presentation, executive coaching and mentoring services through BrilliantBest.expert.

Explore your Gestural Vocabulary on February 24th: Special Workshop with Achim Nowak

RSVP/register NOW for this free Online Presenters’ event.

How much attention do you bring to your body language and gestures when preparing for a talk, speech or presentation? No doubt you pay some advance attention, preparing for a Toastmaster project presentation. You know the speech evaluator will be taking this in and might give you related feedback of importance.

Our guest presenter for February 24th, Achim Nowak, will help us deep-dive into Gestures for Connection: A New Look,” in an interactive workshop-meeting. What does research tell us about “amount of gesturing” related to effectiveness and connection? Have you explored your own “gestural vocabulary”, rhythms, tempos, intentional versus natural, unconscious, spontaneous gesturing? Let’s get into this, together!

This will be a fun evening, not just for members of Online Presenters, but valuable for Toastmasters from any clubs, brick and mortar or online, corporate and community, and anyone interested in effective connection and presentation.

New and former visitors plus former members are invited to RSVP/register for this free workshop.

Achim Nowak has been featured the New York Times, Forbes, NPR, the Miami Herald, NBC, USA Today, the Wall Street Journal, Entrepreneur, Fast Company.

He’s the author of Power Speaking-The Art of the Exceptional Public Speaker, Infectious-How to Connect Deeply and Unleash the Energetic Leader Within, and The Moment-A Practical Guide to Creating a Mindful Life in a Distracted World.

Achim offers his presentation, executive coaching, mentoring services and retreats through BrilliantBest.expert.

Achim will be taking questions during the workshop. What would you like to know, to be an impactful presence with natural and conscious gesturing? In in-person meetings… in online or video presentation?

If you like, review this blog and 3-minute video in advance to prime your pump for this online workshop.

Online Presenters members are encouraged to invite guests. Share this link.

Special Educational Program with guest speaker Jesse Scinto, MS, DTM

On November 4, 2019, Online Presenters will host a special educational program featuring guest speaker Jesse Scinto, MS, DTM Founder & CEO at Public Sphere LLC and lecturer in Columbia University’s graduate Strategic Communication program. He is the author of the recent Toastmasters Magazine article, The Camera Never Lies, on understanding how you come across on video.

Guests are welcome: register here!

Guest Speaker’s Biography:

Jesse Scinto, DTM, is a Fulbright U.S. Scholar and lecturer in Columbia University’s graduate Strategic Communication program, where he teaches public speaking and persuasion. He also provides speaker training and presentation consulting through his firm, PUBLIC SPHERE. Jesse has appeared on Bloomberg TV, and his work has been featured in Fast Company, Forbes and the Stanford Social Innovation Review. He is a member of Greenspeakers Club in New York City.


Jesse’s Toastmaster Articles

The Feeling Is Virtual

Mastering Body Language

What Is Plagiarism and How Can You Avoid It?

What to Do When Your Audience Takes Offense

Speaking Up in Tough Situations


Email: jesse@publicsphere.llc

Twitter: @jessescinto

Strategies for Effective Evaluation

Have you ever been shy to sign up for that open evaluator role at next week’s meeting?

Have you ever given an evaluation and secretly wondered whether you were focusing on the right things?

Have you ever unintentionally made a speaker upset or self-conscious based on what you said during an evaluation?

If we’re being honest, most Toastmasters can probably answer “Yes” to each of these questions, even if the events occurred in unintentional or subconscious ways.

Being an evaluator is one of the most challenging and rewarding roles in Toastmasters. However, we must make a conscious effort to hone our skills and conduct ourselves according to the values of our organization. Members need highlights to recognize what a speaker did well, constructive criticism on what can be improved, and positive reinforcement to try again and again. Oh by the way, you have to accomplish all of that in two-to-three minutes with just a few minutes of preparation time.

The Purpose of the Evaluator

Fortunately, Toastmasters International provides us with a clear purpose statement for evaluators.

“Your purpose as an evaluator is to provide honest reaction in a constructive manner to the person’s efforts, using the evaluation guides provided. You are not a judge or an authority on speaking or leadership. When you evaluate, you are simply giving your own reaction to the person’s speaking or leadership efforts. An evaluation is an opinion, nothing more. This opinion should mention the effect on you, what the speaker or leader did well, areas where the speaker or leader could improve, and specific recommendations for improvement”

Toastmasters International, 2011, p. 3

Let’s build a giant vacuum to suck up all of the air pollution over the world’s major cities and spew it out into space!

Let’s fire people from cannons on the outskirts to major hot spots in the city to reduce car traffic during rush hour.

I bet you have an opinion about these last two statements. That’s right, an evaluation is merely an opinion. Since you have opinions about things, you too can be an evaluator. In fact, anybody can be an evaluator! The first problem is solved. You should never be afraid to sign up to be an evaluator.

The Components of Evaluation

One might look to the skies on a dark, clear night, place a fist under the chin, and ponder what goes into an evaluation. Thankfully, we once again have clear guidelines on what is to be included in a Toastmasters evaluation. An evaluation is a two-to-three-minute speech. Therefore, it should have a clear introduction, body, and conclusion. Within the body of the evaluation, you should always include these components (Toastmasters International, 2011).

  • What the speaker did well
  • Areas in which the speaker can improve
  • Specific recommendations for how the speaker can improve

What to Focus On

A more nuanced portion of evaluation comes in deciding what to focus on. With so many distractions in the world today (What should I wear? Which Disney Princess am I? LOLcats?), it is extremely important to focus on the right things during an evaluation. This article comes with a superb built-in table summarizing precisely what should be commented on and avoided during an evaluation.

Focus OnAvoid Commenting On
The stated project objectivesThe many other things that could be said
The personal goals of the speakerThe person themselves
Concrete, observable behaviorsYour assumptions about the person or behaviors

First, every Toastmasters project comes with a clear set of objectives. As the evaluator, your responsibility is to assess how well the speaker achieved these goals. These are well-documented, so you only have to take a glance at the evaluation sheet prior to the speech.

Second, it is a good idea to talk with the speaker beforehand. You can find out any specific goals the speaker has for improving their speech and then focus your evaluation on those. For example, the speaker may be trying primarily to work on a specific aspect, such as gestures, filler words, or vocal variety.

Third, make sure to focus only on what is observed, not your personal assumptions. For instance, “I noticed that you were rocking back and forth during the speech” (an observation) is acceptable, whereas “You were rocking around because you are a nervous ne’er-do-well” (an assumption) is not acceptable. You don’t really know why someone exhibited a certain behavior during a speech and should never make assumptions related to that. The person may have had to go to the bathroom really bad, but was holding it in while the previous speaker went over time by 10 minutes, causing them to rock back and forth while they earnestly tried not to spill on themselves during their own speech. Focus on what you see, not your assumptions about what you see. Now you know what to focus on and knowing has been said by a 1980s cartoon to be half the battle.

How to Be Kind

A yet more nuanced factor of evaluation is making sure to provide feedback for improvement, while maintaining good feelings and relationships with our peers. When we offend people during an evaluation, it’s often because we have made an assumption about them or their behaviors. It is essential to focus on the objectives of the speech and behaviors that can be observed. Never pass judgement on the speaker themselves or comment on any conclusions you personally make inside your own head about the speaker. Instead, focus on making constructive suggestions for future improvement. Remember that everyone is at a different point along their Toastmasters journey. Our purpose is to continually improve through practice. Being mindful about of your purpose as an evaluator and the feelings of others helps ensure that you will not offend a fellow Toastmaster or start World War III by accident.

How to Add Value

While it is important to be kind and considerate in your delivery, it is equally important to provide value in your evaluation. Take special note that evaluation even has the world “valua” in it, which is pretty darn close to the world “value.” The key to providing a high-value evaluation is not just observing areas for improvement, but providing specific, feasible recommendations for how speakers can improve in the future. Here are a couple examples.

  • “I noticed that you were rocking back and forth during your speech, which became a bit distracting for me. The next time you speak, try taking the stage with a firm, comfortable stance with your legs shoulder-width apart and your back up straight. This may help keep you centered as you make your introductory statement.”
  • “I noticed that you used a very similar tone of voice for your grandmother whether she was baking cookies or saving your life after the stove caught fire. I imagine that the fire would have been a stressful emergency. Therefore, the next time you tell this story, you might try to change your tone of voice to express the intensity of emotion that your grandmother felt during this moment.”

Do you see the bold text? That signifies the value-added portion of these example statements. Without specific suggestions like these, an evaluation may have “valua,” but it most certainly does not have value.

Bonus Strategies for Evaluation

In addition to the fundamentals of evaluation, it is often helpful to apply specific strategies in different situations. Many such strategies have been developed and they come with more acronyms than my editor would allow me to list in this article. Here are a few places where you can find helpful evaluation strategies.

  • Use the excellent Pathways evaluation resource format (Toastmasters International, 2016)
  • Generally, it is preferable to give bad news first, followed by good news (Legg & Sweeny, 2014)
  • Seek out one of the many alternative frameworks for structuring evaluations, which are well-documented (Denno, 2018)
  • Look back fondly on a summary of all the tips included in this article and share them with others (Quick, 2019)

The idea behind applying a strategy is that you go into your evaluator role with a clear understanding of what you are paying attention to. For instance, the Pathways format (you excelled at, you may want to work on, to challenge yourself), HSF (heard, saw, felt), and GLOVE (gestures, language, organization, voice, enthusiasm) will yield drastically different feedback, because they focus the evaluator on different aspects of a speech. Strategies like these help us focus our evaluations on the most important aspects for the current situation.

The Evaluation Audience

Lastly, let’s consider one more question. Who is the evaluation for?

If you said, “the ants crawling out of the crack in one corner of the wall and traversing the carpet to steal the donuts on the table in our meeting room,” you have not taken this question seriously and have instead opted to humor yourself.

On the other hand, if you said some combination of the speaker, the evaluator, or everyone present in the meeting, you have proven yourself a serious professional with regard to the posed question. Indeed, the evaluation is not just for the speaker, but for everyone! Therefore, it is recommended that you:

  • Prioritize items that will help all members learn and improve in your oral evaluation speech during the club meeting
  • Share personalized, detailed feedback in a private follow-up conversation with the speaker

Unleash Your Inner Evaluator

You see, it’s just like the sappy ending to a movie from a few decades ago. The tools you needed to be an effective evaluator were inside you all along. Don’t hesitate, go forth and evaluate!

References